Who we are
Our Mission
At baml., we leverage our expertise in development and construction to deliver exceptional property management services. Our approach integrates robust procedures, stringent safety protocols, effective financial management, advanced technology, and sustainable practices.
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Our unwavering commitment to excellence and meticulous attention to detail, coupled with a focus on employee growth, ensures a skilled and motivated team. By prioritising customer satisfaction and building strong relationships, we strive to exceed expectations and maintain our position as trusted advisors.
​We embrace diversity and inclusion, creating an equitable environment for all stakeholders. Our proven expertise and dedication to positive change drive us to expand our portfolio management services, benefiting the communities we serve.
Our vision is to be a leading force in property management, renowned for our integrity, innovation, and commitment to creating sustainable and thriving communities.​
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Our Core Values
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Excellence, Innovation and Security
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With over 16 years of experience, baml. enhances the living experience through proactive management and advanced technology. Our estate property directors ensure senior oversight and accountability. We use advanced systems to manage health and safety, financial oversight, building maintenance, and communications. Our commitment to privacy and security protects personal information and ensures confidentiality. We continuously strive to elevate property management standards, reflecting our core values of quality, innovation and customer service.
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​Customised Property Management
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​Our expertise spans various ownership and management structures, seamlessly integrating our clients’ specific requirements into our services. This flexibility ensures we meet the unique needs of each client while maintaining high standards across all projects.
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Our Portfolio
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We manage sophisticated, award-winning projects across London and the South-East. Our portfolio includes large-scale regeneration projects and state-of-the-art, high-rise, luxury, waterside apartment buildings. These properties feature amenities such as screening rooms, fully equipped health clubs, swimming pools, business centres, sky lounges, bars, private dining areas, crèche and play areas, valet parking, and retail spaces including bars, restaurants, and food stores. These projects demonstrate our extensive experience, commitment to quality, and ability to meet the diverse needs of our residents.
Resident Engagement and Communication
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We actively engage with our residents, meeting regularly with resident associations and holding accessible resident surgeries. Our open-door policy ensures easy access to our estate management team, both in person and through our resident portal, b.life. By responding promptly to feedback and continuously improving our services, we not only manage properties but also support and nurture communities where people live, thrive, and flourish.
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Training and Development
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Our staff undergo continuous training and professional development to stay abreast of the latest industry standards and practices, ensuring they possess the knowledge and relevant skillsets.
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Sustainability Initiatives
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We are committed to sustainability and eco-friendly practices, integrating green solutions to reduce our environmental footprint and promote sustainable living.
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​Emergency Response
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We have robust 24/7/365 emergency response protocols in place to efficiently address unforeseen events, ensuring the safety and security of our residents at all times.
Long-Term Vision and Commitment
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baml. is a caring, hands-on property manager dedicated to safeguarding people’s homes. We prioritise long-term relationships with our clients, offering strategic and durable advice while serving as a trusted advisor, always keeping their interests at the forefront.
Who we work with
Developers
From small, luxury residential developments to large-scale mixed-use regeneration projects, we can assist you to create long-term value.
Freeholders & Landlords
Our sophisticated operational platform enables us to service intuitional and private investors, pension funds and ground rent portfolios.
RMCs and RTMs
We work with various ownership and management structures, ensuring your specific requirements are integrated into our property management services.
Build-to-Rent
The BTR sector is growing significantly and we are well placed to support developers and investors to innovate and manage their property assets.
Housing Associations
We provide with Housing Associations with customised estate management services to align with their offering of affordable housing.
Retirement Living
We support retirement living across the country, collaborating with developers, landlords and residents.